![]() ![]() In that sense, it has probably been a good thing. My feeling is that, since it’s been such an utter and complete failure, the developers’ focus will be re-directed to the actual game they contracted to build. The interesting comparison there, I think, is the absolute and total lack of interest shown by the outside world to AoC’s Battle Royale spin-off. I didn’t go for the CU Kickstarter but i am in on Ashes of Creation, which, as Naithin points out, has followed a similar trajectory. It looks like my only recourse is to give the project a frowny face over on Kickstarter. I will respond again with the information I do have, but I expect no refund will be forthcoming. He can go on claiming that refunds are available while not having to worry about actually having to give refunds. I strongly suspect that Mark Jacobs has the transaction ID requirement in there because it isn’t something to which people have easy access. I will write something out and send it off and maybe I will get something back some day, but I doubt it. When I asked for their email address I was told they only transact via postal mail or fax. The agent was mildly impressed I was trying to get a refund on such an old transaction and suggested that I could write the the archives department to ask if they could find something. I tried calling up the credit card company to see if they could get a transaction ID for the charge, however they only keep records back for six years, so a charge on isn’t available in their system any more. My credit card statement for the charge, which I do still have, does not show a transaction ID. If I had used PayPal or Amazon payments, I might be able to find it via that route, except that back in 2013 Kickstarter didn’t use either of those. But the original email from Kickstarter does not have a transaction ID attached, just the usual last four digits of an otherwise obfuscated credit card number. What transaction ID? I assume it is the transaction ID for the credit card charge. That is actually considerably less information than I sent them in my first email message, save for the “transaction ID” request. All refunds are processed by PayPal, can take 90 days to process, and can carry fees (per our refund policy ) In order to process your refund, please send us all transaction ID(s), address and phone number. The only useful bit of information in the whole email was what they would need to process a refund. And when somebody starts reminding me that they’re not legally obligated to live up to what they say big red flashing lights start going off. But I also resent being taken for a gullible sucker when somebody tells me things over and over and they consistently and repeatedly fail to come to pass. #Camelot unchained. software#I know that software development is art rather than science. He is ignoring requests for a refund in hopes that we’ll be taken in yet again.īasically, after having had to take everything on faith for almost seven years it is a plea to continue to take things on faith, because the track record so far say that any dates he announces today will end up being slipped later on. He is going to give another interview later today. In this case it was a plea from Mark Jacobs for another chance. I love it when you take the time to put together information and the company just ignores it and sends you something you didn’t ask for instead. What I got in response was a form letter from Mark. I took all the information I had related to my Kickstarter pledge and sent it to the address indicated on their store FAQ page. This came in a context that makes me think he wants us to be grateful to him that he’s giving us anything at all. He was also quite clear that he and his company were under no legal obligation to give backers access to the new game nor even to finish Camelot Unchained. Backers now have double the non-available games, which still totals up to zero games. He did say that backers of the Kickstarter campaign would get the new game, but since there isn’t anything like a ship date for either the new game or Camelot Unchained, that seems like a pretty easy promise to make. Last week Mark Jacobs dropped the bombshell that his company, seven years into the Camelot Unchained project and more than four years after the promised delivery date, had taken it upon itself to work on a different game, Final Stand: Ragnarok. ![]()
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